Highland MSP Partners with 3CX

6 02 2010


Being the altogether downbeat person that I am, I want you to appreciate that I’d never shamelessly publicize a product unless I though it was actually worth it. I came across 3CX just browsing randomly one day. I was intrigued at the idea of a completely software-based phone system. 3CX is very cool and it works really rather well. Small footprint, easy to install, runs on XP, easy to configure and easy to backup and restore. There’s even a feature rich free version available for download which does pretty good job too. The licensing for the commercial versions is remarkably simple. It goes like this; the more simultaneous calls you want, the more you pay in licensing – easy. It starts at $450 and goes all the way up to $25,000. A breathe of fresh air compared to the virtually impossible-to-nail-down Microsoft licensing structure I think you’ll agree.

What is 3CX? 3CX Phone System is a software-based IP PBX for Windows which replaces traditional PBX hardware phones. It’s based on the SIP standard and supports standard SIP software / hardware phones. It allows calls to be made via a VOIP service provider or via the regular PSTN. It includes a web-based configuration interface, voice mail, auto attendant and call hunting among other things. Both commercial and a free edition are available.

I’m skipping the debate on the pros and cons of switching to VoIP. The bottom line is that switching to VoIP in the office will reduce costs of non-local calling and increase revenue – FACT. This little discussion is about what you’re going to do about a PBX phone system after you make the decision to go VoIP.

The other thing I was quite pleased about 3CX is that it enables people like me, essentially a Windows network infrastructure dude, to break into the VoIP field and begin deploying and supporting the IP PBX phone system without too much agitation. Highland Managed Service Providers has partnered with 3CX. We strongly believe this technology will be a great success.